Shipping Policy
Last Updated: September 2026
Thank you for shopping with us. This Shipping Policy outlines our shipping procedures, delivery estimates, and important information regarding your Shipping-policy order.
Order Processing
- All orders are processed within 1-3 business days after payment is received.
- Orders are not processed or shipped on weekends or public holidays.
- If we experience a high volume of orders, processing times may be slightly delayed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products ordered.
We may occasionally offer:
- Free shipping promotions
- Discounted shipping rates
- Expedited shipping options where available
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Please allow 2-7 business days for tracking updates to appear.
Multiple Packages
Products may be shipped from different warehouses or suppliers.
If your order contains multiple items, they may arrive in separate packages and on different dates.
Delivery Delays
We are not responsible for delays caused by:
- Weather conditions
- Carrier disruptions
- Public holidays
- Incorrect shipping information provided by the customer
- Circumstances beyond our control
Incorrect Shipping Address
Customers are responsible for ensuring their shipping address is correct at checkout.
If an incorrect address is provided, please contact us as soon as possible. Once an order has been shipped, we cannot guarantee address changes.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier and supplier to investigate the issue and determine the appropriate resolution.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@rltplus.com,com
Business Hours: Monday-Friday, 9:00 AM-5:00 PM
Thank you for shopping with us.